30 Day Money Back Guarantee
You’re gonna love us, but in case you don’t…
We totally understand that with all the cheap, short-lasting brands & products out there trusting a product that looks as good as Sapphire can be difficult, which is why we are proud to offer our 30-Day Money Back Guarantee.
So, if for whatever reason you aren’t 100% over-the-moon-HAPPY with how Sapphire has transformed your confidence in your skin; we’ll give you your money back!
How our Money Back Guarantee works:
- Try Sapphire out! It's important to ensure that you have properly tried Sapphire out and have followed the correct How-To-Use instructions on the guide included.
- If you still aren’t happy with your results within 30 days from when you received the package, send us an email at care@sheenskin.au and one of our lovely customer support team members will reply to you as soon as possible!
- Next, the support member will send you a return address for where to send your goods back.
- From there, once you've sent your goods back, the customer support team member will refund your money! *Please allow for up to 1-3 business days processing time.
Please note: Under our 30 Day Money Back Guarantee, if your order included free shipping, we are unable to compensate you for the return postage fee to send your goods back.
However, if your product arrived faulty, or damaged, we will compensate you for the return postage fee.
If you have any further questions, or would like to use our Money Back Guarantee, get in touch with us via email: care@sheenskin.au