Shipping policy

 

We are proud to offer FREE Tracked Australian shipping on all orders!
 
Shipping times
Metro (VIC, QLD, NSW, TAS, SA, WA, NT):
1-3 Business Days.*
 
Regional (VIC, QLD, NSW, TAS, SA, WA, NT):
1-4 Business Days.*
USA/CANADA:
3-5 Business Days.*
UK/EUROPE:
3-5 Business Days.*
ASIA
1-3 Business Days.*
    
*Please note, due to current unprecedented demand; we are experiencing a day delay in our processing/ handling of orders. With some batches of orders, we may need to directly send them out from our overseas warehouse, in order to ensure that your parcel is delivered to you in the most prompt time-frame possible.  
  
We make clear communication our priority, you can always rest assured knowing that we work tirelessly behind the scenes to ensure that your order is with you at the absolute earliest. If you find yourself in this situation, please reach out to us & we'll get back to you ASAP to assist. Also, please check all email folders, as occasionally our order update emails land in the wrong folder.
     
If you have any questions or would like an update on the status of your order; get in touch with us directly via care@sheenskin.au, and one of our lovely customer support members will get back to you as soon as possible to assist you!